Privacy Policy

Last updated: 2025

This Privacy Policy explains how we collect, use, and protect personal information when you use the Co-op Living website and member portal (the Service). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Account information such as your name, email address, and login details.
  • Contact details that you provide through forms (e.g., contact, maintenance, or membership forms).
  • Usage information such as pages visited, actions taken, and basic technical details (e.g., browser type).

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the member portal and related services.
  • Process membership, maintenance, and other co-op related requests.
  • Communicate with you about your account and co-op matters.
  • Maintain the security and integrity of the Service.

3. Cookies and Authentication

We may use cookies or similar technologies to keep you signed in to the member portal and to help protect your account. These cookies are used only for functional and security purposes and are not sold to third parties.

4. Data Sharing

We do not sell your personal information. We may share information only when necessary to:

  • Provide services that support the co-op's operations (e.g., secure hosting providers).
  • Comply with legal obligations or respond to valid legal requests.
  • Protect the rights, property, or safety of the co-op, its members, or the public.

5. Data Security and Retention

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. We retain personal information only for as long as needed for co-op operations, legal obligations, or record-keeping requirements.

6. Your Choices

You can contact the co-op office if you would like to:

  • Update or correct your contact details.
  • Ask questions about how your information is used.

7. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact the co-op office using the details on our Contact page.